Economy
Why customers are taking their money where they feel valued
Poor customer service, declining quality, ignored complaints, privacy concerns and high prices are pushing Kenyan consumers towards businesses where they feel valued and get better value for money.
The Standard BusinessBy Standard Business
Share
Read the full story
Africa Business Review aggregates and summarises reporting from trusted publishers. The full article is published by The Standard Business.
Read at The Standard Business →Original headline: “Why customers are taking their money where they feel valued”